- Open Device Manager — go to the Start menu in Windows 10 and type “Device Manager” in the text box.
- Once in Device Manager, check the Imaging Device section — if you see a yellow exclamation next to the device name or the device name appears as UNKNOWN, then the drivers did not load properly.
- In Device Manager, right-click on BRIO/UNKNOWN device with the yellow exclamation icon, then select Update Driver.
- In the Update dialog select Update Driver.
- Then select “Let me pick from a list of available drivers on my computer”.
- Check “Show compatible hardware” (if not checked), and select USB Video Device (Not Logitech BRIO), from the list
- Click Next.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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