If you're not hearing audio from the headset on a Bluetooth device, try the following:
- Make sure you've set the switch to the Bluetooth icon.
- If you have paired multiple Bluetooth devices with the headset, make sure you're connected to the correct Bluetooth device (see answer 360023404773 for help).
- Connect the headset to a USB port with the charging cable — it may not have enough battery power.
- If you're connected to a computer, make sure you have the Wireless Headset H800 selected as the audio output device (see your computer's documentation for help).
- Make sure the application you're using is configured to use the headset as its audio output device.
- Try disabling other Bluetooth devices.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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