The following video guides you through troubleshooting your G923/G920/G29 in four steps, ranging from beginning to advanced. The timestamp for each troubleshooting step is available below for quick access.

NOTE: If you need to get the latest version of G HUB you can download it here. 

00:00 Introduction
00:10 - Power
01:27 - G HUB
02:06 - Windows Controller
02:56 - Steam Support
03:34 - Advanced - Using Windows Registry Editor

1. POWER — How to identify and diagnose if the wheel is receiving the appropriate amount of power.
2. G HUB and the Windows Controller — Use G HUB to validate that the wheel is properly connected to your system, and that your inputs are being received. Next, identify that the wheel is actually visible in the Windows native controller module and ensure that all of the buttons are working properly.
3. Steam Support — We will identify if the Steam Controller support options in your Steam title are creating any conflict with your inputs.
4. Advanced - Using Windows Registry Editor — This is to help resolve Wheel and Pedal Calibration Issues and a blank test page in Windows Controller Properties. This step is considered advanced as this involves working directly within the Registry. Please double-check your work before making any changes.

The registry path for each product is as follows: