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If you’re unable to pair your device to the Logi Bolt receiver, do the following:
STEP A:
Make sure the device is found in Devices and Printers. If the device is not there, follow steps 2 and 3.
If connected to a USB HUB, USB Extender, or to the PC case, try connecting to a port directly on the computer motherboard.
Try a different USB port; if a USB 3.0 port was used previously, try a USB 2.0 port instead.
STEP B:
Open Logi Bolt Software and see if your device is listed there. If it’s not listed, follow the steps to connect the device to a Logi Bolt receiver. See Connect a new device to a Logi Bolt USB receiver for more information.
Important Notice: The Presentation software is no longer supported or maintained by Logitech. Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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