- Night vision works up to 15 feet, so make sure the camera is up to 15 feet away from movement.
- The correct mount is selected in the Circle app (Settings > Camera Mount). Night vision will automatically update for optimal performance with your mount.
- The area you want to monitor is clear and unobstructed with no objects close to the camera in its field of view. The reflection of the night vision light from these objects may cause the automatic system to over-compensate, darken the image, and reduce visibility of objects in the distance.
- If your Circle 2 Camera is on a Window Mount, make sure the camera is in Window Mode (Settings > Camera Mount). In Window Mode, the infrared (IR) LED won’t turn on. This eliminates any reflection from the glass. If your Live View or recordings are not well-lit, we recommend that you use an external IR light, such as the LIFX lights, for illumination.
NOTE: When using the Window Mount with double pane (or more) windows, the camera's view and image quality may be impacted due to reflections through the additional layers of glass.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
There are no products available for this section