If your LED is not functioning correctly, please try a factory reset. To factory reset your earbuds, please follow the instructions below: Before starting this process please “FORGET” or “REMOVE” your X4 device in your Bluetooth® list of discovered devices.
- Turn your X4 earbuds off by holding the Middle button until the LED illuminates red and then goes off.
- When your earbuds are powered off, press and hold the Middle button for five seconds until the LED starts blinking green/red.
- While the LED is blinking green/red quickly double press the Middle button. The orange LED will blink twice and you hear a ‘beep’ tone.
- Now your earbuds are reset and ready to pair. Go to your phone’s/music device’s Bluetooth menu and select X4 to re-pair.
NOTE: When you reset your earbuds, you will lose any saved presets and any saved devices on the paired list.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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