If your Bluetooth device won't connect to your X300 mobile speaker, try the following:

• Make sure your device is paired with your speaker and Bluetooth is active.
  NOTE: If you're connecting to a computer, see answer 360023260854 for help.
• Place your Bluetooth device closer to the speaker — it might be out of range.
• Move your Bluetooth device and speaker away from other wireless sources — you could be experiencing interference.
• Turn your speaker off, and then back on again.

NOTE: If this is the first time you're pairing a device with your speaker, you don't need to press the Bluetooth connection button. It comes out of the box ready to pair.