If your Harmony remote sends commands too slowly (ex. volume takes too long to go up or down, or channels don't change correctly) you can adjust the inter-key delay. This is the amount of time your Harmony remote pauses between sending commands. It can be set from 0 to 1000ms.

For example, when changing channels, if the inter-key delay is set to half a second (500 ms) for your cable box and you press the number "8" key twice quickly, the remote will send the first "8" command, pause for 500ms, and then send the second "8" command. If the cable box doesn't receive the second command fast enough, the channel will change to "8" instead of "88".

• Adjusting the Inter-key delay in your account

• Adjusting the Inter-key delay in your Harmony app

Adjusting the Inter-key delay in your account

1. Log in to your account on myharmony.com.

2. Select your Harmony Ultimate Hub from the Welcome screen.

3. Click Devices.

4. Click the device you want to update.

5. Click Change Device Settings.

6. Select Device delay settings and then click Next.

7. Lengthen or shorten the Inter-key delay by adjusting the duration of time (in milliseconds), and then click Finish.

To update your smart device with these changes:

1. Log in to your Harmony app.

2. Tap Menu.

3. Tap Settings.

4. Tap Sync your Harmony.

Adjusting the Inter-key delay in your Harmony app

1. Launch the Harmony app.

2. Tap Menu.

3. Tap Settings.

4. Tap Edit devices and activities.

5. Tap Devices.

6. Tap the device you want to modify.

7. Tap Delay Settings.

8. Use the slider to select the appropriate Inter-key delay for your device (0-1 sec).

9. Tap Done to confirm and save the change.

Repeat for any other devices that have an Inter-key delay issue.