If you cannot find Zone Vibe headset when you’re pairing the headset with the device via Bluetooth, please check and try the steps listed below:

1. Make sure that your headset is in pairing mode — the headset LED should be blinking white. If not, enter pairing mode again by toggling the 3-button switch to the bottom and hold for two seconds.
2. If your headset is already paired with your device, go to the Bluetooth paired device list and select Zone Vibe headset to reconnect.
3. Turn your device Bluetooth settings off and back on to refresh the Bluetooth searching process.
4. If this happens only on certain devices, update the operating system on those devices to the latest version to ensure that Bluetooth functions properly.