If Alexa doesn’t respond to her wake word, try the following:
- Make sure you speak clearly and try moving closer to the speaker.
- Try turning up the volume — Alexa might be responding but at low volume.
- Try turning down the volume — Alexa might be responding but at low volume.
- Try turning the speaker so the volume buttons face away from you — this places the listening microphone at a better position to hear you.
- If your speaker is upside-down or on its side, try placing it right-side up with the volume buttons facing away from you — this places the listening microphone at a better position to hear you.
- If your speaker is in the middle of a large or empty room, try placing the speaker closer to a wall — walls help redirect your voice towards the listening microphone.
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