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If your headset fails to enter pairing mode, try resetting the headset. This will cause the headset to disconnect and return to the original factory settings.
To reset your headset:
Press and hold the Call button and the Volume down “-” buttons for five seconds.
A - Call button
B - Volume Up/Down
The LED will start pulsing rapidly and the headset will power off.
Turn the headset back on — it will return to the default settings.
Follow the pairing process.
Important Notice: Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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