Symptom(s):
- Intermittent Power
- No Power
- Device is laggy
- Delay when using the device
- Device connection drops
- Device cannot be connected at all
Possible solutions:
- Check the battery level and charge if required.
- Confirm the battery is sufficiently charged. (Try with a different USB charging cable or cradle and connect to a different power source.)
- Check if your headset is properly setup or if it can be improved here.
- Check the Connectivity Mode.
- Look for pending firmware updates on G HUB.
- If G HUB was already installed, uninstall it and check if symptoms improve.
- Try testing the headset on a different computer or audio source.
Frequently Asked Questions
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