If you experience issues with the audio cutting in and out or dropping out, try the following suggestions:
- Move your headphones and your Bluetooth device closer — you may be experiencing interference. While the range of most Bluetooth devices is 10 meters (33 feet), the optimal range for any Bluetooth stereo device is about 60 centimeters (two feet) from the audio source.
- Your bud’s Bluetooth antenna is located in the ‘inline remote’ — try moving your audio source device closer to the side where the inline remote is located. For example, you can try moving your audio source device to your right pocket instead of your left.
- Reset your Bluetooth connection by turning your device's Bluetooth off, for at least 10 seconds, and then back on.
- Complete a reset of your headphones. See Reset the Jaybird FREEDOM 2 headphones for help with resetting your headphones.
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