BLOK keyboard case loses connection

If you're having connectivity issues with your keyboard case, try the following suggestions:

Go to Settings on your iPad and check if Bluetooth is active.
Make sure your keyboard case is turned on.
Turn your keyboard on and check the status indicator. If it’s red, your keyboard has less than 20% battery life left. Consider replacing the batteries — see BLOK keyboard case battery life and replacement.
Try moving away from other wireless or Bluetooth sources — you could be experiencing interference.
On your iPad, turn Bluetooth off and then back on again.
Try un-pairing and re-pairing your keyboard case from your iPad. Here’s how:
1. On your iPad, tap Settings and then Bluetooth.
2. In the Devices list, find BLOK Keyboard Case, tap the information icon to the right, and then tap Forget this device.
3. Press and hold for 3 seconds the Bluetooth connection key at the top right side of the keyboard until the status LED starts blinking rapidly. This will put the keyboard into discovery mode.
4. On your iPad, tap Settings, then Bluetooth settings, locate BLOK Keyboard Case in the Devices list, and select it.
5. If prompted for a code, type the code and then press return/enter.
  NOTE: The code needs to be entered using the keyboard case and not the iPad’s on-screen keyboard.
6. Once the connection is made, the indicator will turn solid blue. Your keyboard is ready to use.

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