- How do I tell if auto-renewal is enabled?
- Enable auto-renewal for my Circle Safe subscription
- Disable auto-renewal for my Circle Safe subscription
How do I tell if auto-renewal is enabled?
Check the Circle Safe menu in the Circle mobile or web app to determine if auto-renewal is enabled. Here’s how:
- Log into the Circle Android or iOS mobile app or web app with your Circle account credentials.
- Open the Settings menu.
- Tap Circle Safe.
- On the Circle Safe page, you’ll see a list of all your cameras along with their current subscriptions. The auto-renewal status for each camera is listed next to the current subscription attached to the camera:
- RENEWS <DD/MM/YY> or <MM/DD/YY>: Auto-renewal is enabled. You will be charged automatically on the date listed.
- UNTIL <DD/MM/YY> or <MM/DD/YY>: Auto-renewal is disabled. Your subscription expires on the date listed and your camera will move to Circle Free.
- The white section below the grey rectangle displays the plan that will be active after the listed date passes if no changes are made.
Enable auto-renewal for my Circle Safe subscription
- Log into the Circle Android mobile app or web app with your Circle account credentials.
- Open the Settings menu.
- Tap Circle Safe.
- Tap the camera for which you wish to enable auto-renewal.
- Select your subscription from the list.
- Click the CONTINUE button that appears on-screen.
- A confirmation message will be displayed to acknowledge the change.
Disable auto-renewal for my Circle Safe subscription
- Log into the Circle Android mobile app or web app with your Circle account credentials.
- Open the Settings menu.
- Tap Circle Safe.
- Tap the camera for which you wish to disable auto-renewal.
- Select Circle Free - 24 Hours of Footage.
- Click the CONTINUE button that appears on-screen.
- A prompt will appear asking you to confirm that you want to remove the subscription. Tap Confirm to save the changes.
- A confirmation message will be displayed to acknowledge the change.
NOTE: Subscriptions are purchased on a per-camera basis. If you own multiple cameras and want to modify their auto-renewal status, repeat steps 1-7 for each additional camera.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
There are no products available for this section
There are no Downloads for this Product
There are no Downloads for this Version
Compatible Product
