- Faulty USB cable
- Faulty USB port or power source
- Internal battery fault
- Sleep timer/firmware issue
Symptom(s):
- Mouse does not power on
- Mouse does not charge
- Low battery life after charging
- Mouse does not power off
Possible solutions:
- Try a different USB cable.
- Connect to a different USB port or to a different power source.
- If it’s not charging correctly or if the mouse never turns off the problem could be a firmware issue. Check for possible firmware updates in Logitech Options. If the firmware update doesn’t fix the issue, then the problem may be due to a hardware issue.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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