You may see the following event log error as shown below:

To resolve the event log errors, you will need to install the latest version of the QuickCam software. To install QuickCam software, do the following:
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Go to the Downloads Page for the QuickCam Communicate STX.
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Select your operating system from the drop-down menu as shown below:

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Select the file type from the drop-down menu as shown below:

NOTE: See Knowledge Base article 360023212274 for instructions on determining what operating system you have.
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Click the Download Software button:

Remember the location where you download the file- you will need it when you install the new software.
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Install the new version of QuickCam. For instructions on installing QuickCam, see Knowledge Base article 360023212274.
NOTE: You do not need to uninstall your existing version of QuickCam.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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