You may need to manually configure Norton Internet Security 2009 to work with Squeezebox Server and Squeezebox Touch. To do this, please do the following:

1. Open the Norton Internet Security Protection Center. Locate the Internet section, and click Settings:

   

2. Locate the Smart Firewall Section and click Configure next to Program Control:

   

3. In the list, locate Squeezebox Server and Squeezebox Server Scanner, and change the dropdown to Allow:

   

4. Once you have done this, click Apply:

   

5. You should now be able to connect your Squeezebox Touch to the Squeezebox Server.

   NOTE: NOTE: If you do not see Squeezebox Server and/or Squeezebox Server Scanner in the list, please continue to the next step.

6. Press the Add button:

   

7. Navigate to the Squeezebox Server program file. The default location is: C:\Program Files\Squeezebox\server\. Select SqueezeSvr.exe and click Open:

   

8. A new window (shown below) will open. Select ‘Allow” from the pull down menu and click OK:

   

9. Click the Add Button:

   

10. Navigate to the Squeezebox Server Scanner program file. The default location is: C:\Program Files\Squeezebox\server\. Select Scanner.exe and click Open:

    

11. A new window (shown below) will open. Select ‘Allow” from the pull down menu and click OK:

    

12. Once both entries are added, click the Apply button:

    

13. Click OK to close Norton Internet Security:

    

You should now be able to connect your Squeezebox to Squeezebox Server successfully. Please see Knowledge Base article 16656 for help configuring the built-in Windows firewall.

Additional Information:

If the above solutions do not resolve your problem, please see Knowledge Base article 16310 for instructions on contacting Logitech Technical Support.