Here are solutions to common issues that can affect the Logitech BSP420 USB Speakerphone.

How do I connect my Logitech BSP420 USB Speakerphone to a computer?

The Logitech® BSP420 USB Speakerphone is a simple plug-and-play solution. Simply plug it into the USB port of your computer.

How can I see the firmware version of my Logitech® BSP420 USB Speakerphone?

Make sure you have the latest Jabra PC Suite - it is available at www.jabra.com/PCsuite. Then go to Start and open Jabra PC Suite Control Center. Go to the Help function and press on the About Jabra SPEAK 410. The firmware version appears.

Can I upgrade my Logitech BSP420 USB Speakerphone and how often will there be firmware updates?

Yes, it is upgradeable. New firmware updates will be made available when required.

What are the voice applications that the Logitech BSP420 USB Speakerphone supports?

Your Logitech BSP420 USB Speakerphone is compatible with all leading brands of Unified Communications systems and VoIP clients, e.g. Microsoft® Lync™, MS Office Communicator, Cisco, Avaya, etc.

Will my Logitech BSP420 USB Speakerphone work with other voice applications other than the officially supported ones?

Yes, your Logitech BSP420 USB Speakerphone works as an audio device.

Which operating systems are supported by the Logitech BSP420 USB Speakerphone?

• Windows XP
• Windows Vista (32-bit, 64-bit)
• Windows 7 (32-bit, 64-bit)

Is the Logitech BSP420 USB Speakerphone compatible with MAC?

Yes, the Logitech BSP420 USB Speakerphone works as an audio device on MAC.

Can I plug a headset into my Logitech BSP420 USB Speakerphone for private calls?

Yes. For a QD-terminated headset, with the aid of a connecting cable, one can unite the headset and the speakerphone. This combination makes it possible to handle private calls.

What is the microphone pickup range of my Logitech BSP420 USB Speakerphone?

Thanks to advanced Digital Signal Processing, your Logitech BSP420 USB Speakerphone provides crystal-clear audio with true wideband sound quality. The powerful speaker and built-in omni-directional microphone offer a 360-degree, 1- to-2-meter-coverage allowing conference participants to hear and be heard.

How should I position my Logitech BSP420 USB Speakerphone to obtain the best acoustic performance?

There are no special positions necessary. The design of your Logitech BSP420 USB Speakerphone is omni-directional and assures 360°/ 1-to-2-meter audio pickup range.