If your computer doesn't recognize your ConferenceCam, the problem is usually the connection.
Check the following connections to make sure they're secure:
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AC power connection
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USB-cable connection between the camera and your computer
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Check that the camera is connected securely to the base. (If you're using the eye-level stand, make sure it's connected too.)
Also, try the following:
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Unplug the ConferenceCam from its current USB port and then reconnect it. (Be sure to give the ConferenceCam a few minutes to finish enumerating.)
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Move the ConferenceCam connection to a different USB port on your computer.
NOTE: Make sure your operating system supports UVC.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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