If your speaker is connected to WiFi, your music can be streamed from a cloud service via Alexa (ex. Amazon Prime Music, Spotify, iHeartRadio or TuneIn). Your phone is not connected to the speaker in this case.
IMPORTANT: Any Alexa request (except “Alexa… turn up the volume” or “Alexa … turn down the volume”) will drop your Bluetooth connection and switch to WiFi so Alexa can respond.
If you’re listening to Bluetooth, and ask Alexa to do something, the action will occur via a WiFi connection.
Examples:
- Music is streaming on Bluetooth and you ask Alexa to skip the track. Your Bluetooth connection will be disconnected and Alexa will skip the last track that was previously streaming over WiFi.
- Music is streaming on Bluetooth and you ask Alexa for the weather. Your Bluetooth connection will be disconnected and Alexa will give you the weather.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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