This normally occurs when the microphone is not muted in the playback volume controls. Use the following steps the resolve the problem.
- Double click on the speaker icon in the System Tray to open the Volume Control.
- Look for Microphone balance and volume slider. If you do not see it, click on the Options button, then click "Properties."
- Ensure that "Playback" is selected in the "Adjust volume for" box.
- Scroll through the volume controls list and place a checkmark in the box for Microphone.
- Click "OK."
- Place a checkmark in the box below Microphone, if it is marked "Mute." If the Microphone is marked "Select," uncheck the box below Microphone.
- Click "OK."
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