If your phone has been paired successfully with the mount, but the app doesn’t activate when you dock your phone, try the following:
- Turn your phone’s Bluetooth off, then back on again — the mount and your phone may be having issues communicating.
- Try undocking, then re-docking your phone on the mount.
- When you dock your phone on the mount, it should attach strongly with a snap. If the connection feels weak, see Smartphone does not stay on Logi ZeroTouch mount for tips on how to improve the connection.
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