Factory resetting your POP

Factory resetting your POP button / switch

If you are having sync issues with your button / switch, trouble removing it from a bridge using the mobile app, or Bluetooth pairing issues, then you may need to factory reset your button / switch:

Long Press on the button / switch for about 20 seconds.
Re-add the button / switch using the Logitech POP mobile app.

Factory resetting your POP Bridge

If you’re trying to change the account associated with your bridge or restart your setup from scratch for any reason, you’ll need to reset your bridge:

Unplug your POP Bridge.
Plug it back in while simultaneously pressing the Logi logo/button on the front of your bridge for three seconds.

If the LED turns off after rebooting, the reset was not successful. You may not have been pressing the button on your bridge as it was plugged in.

Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.

Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.

Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.

Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.

Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.

Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.

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