If you’re unable to pair your device to the Unifying receiver, please do the following:
STEP A:
STEP B:
STEP A:
- Make sure the device is found in Devices and Printers. If the device is not there, follow steps 2 and 3.
- If connected to a USB HUB, USB Extender or to the PC case, try connecting to a port directly on the computer motherboard.
- Try a different USB port; if a USB 3.0 port was used previously, try a USB 2.0 port instead.
STEP B:
- Open Unifying Software and see if your device is listed there. If not, follow the steps to connect the device to a Unifying receiver.
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