Verify your Logitech webcam is functional:
-
Launch the following:
- QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
- Logitech Webcam Software or LWS (Start > Programs > Logitech > Logitech Webcam Software > Logitech Webcam Software)
-
Verify that you can see yourself in the webcam software window as shown below:
-
Close the webcam software window.
Verify that the Logitech webcam is selected in the AIM Settings:
NOTE: The following screenshots use the QuickCam Pro 9000 as an example. Aside from specifying your Logitech webcam, the screens are otherwise as shown below.
-
Launch AIM (Start > Programs > AIM > AIM)
-
Select Settings from the Menu option as shown below::
-
Verify that your Logitech webcam is selected from the Camera drop-down menu as shown below:
-
If your Logitech webcam includes a built in microphone, verify it is selected from the Microphone drop-down menu as shown below:
NOTE: The following screenshots use the QuickCam Communicate STX as an example. Aside from specifying your Logitech webcam, the screens are otherwise as shown below.
-
Launch AIM (Start > Programs > AIM > AIM)
-
Select Settings from the Edit menu as shown below:
-
Verify that your Logitech webcam is selected from the Camera drop-down menu as shown below:
-
If your Logitech webcam includes a built in microphone, verify it is selected from the Microphone drop-down menu as shown below:
Additional Information:
If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
- Windows or third-party firewalls
- Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
- Missing Windows system components.
For assistance with these problems, visit the Video Software and Services page for a video tutorial. You can also visit the Help Page for AOL Instant Messenger .
Frequently Asked Questions
There are no products available for this section
There are no Downloads for this Product
There are no Downloads for this Version
Compatible Product
