This article applies to the following product:
H890 Pro
If you are unable to pair (or add) the Harmony 890 Pro with one or more RF Wireless Extenders, please follow the steps below.
Reset the RF Wireless Extender(s):
- Connect the RF Wireless Extender to a power outlet
- Press and hold the Connect button for approximately 60 seconds, until the 'Status' & 'RF' blink back and forth
- Disconnect the RF Wireless Extender from the power outlet.
Reload the firmware on the RF Wireless Extender(s).
- From the Harmony Home page, click Support
- Scroll down to Downloads. Click Firmware
- Connect the RF Wireless Extender to the computer, and click Next to reload the firmware, even though the software indicates that the RF Wireless Extender has the most current version of firmware. When the firmware update is complete, the software will ask if you want to update the remote. Click No.
- Disconnect the RF Wireless Extender from the computer and connect it to a power outlet
Use the Logitech Harmony Remote Software to pair the RF Wireless Extender(s) to the Harmony Remote.
- From the Harmony Home page, click Modify Settings
- Click Modify underneath the Lights section
- Click the option Lighting Setup. (button may say 'Pair Z-Wave Devices')
NOTE: If the RF Wireless Extender is not added to the account this option may not appear. - Connect the 890 Pro to the computer and click Next. The remote will be updated with a pairing utility.
- After the update completes, disconnect the remote and follow the instructions on the remote.
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- Press 'Next' on the LCD
- Press 'Add' on the LCD
- Put one RF Wireless Extender into 'Pairing' mode:
On the RF Wireless Extender you wish to pair, press and hold the 'Connect' button until the 'Status' LED turns on
Let go of the 'Connect' button. There should be two buttons lit. The left 'Status' and middle 'Power' LED
If the two lights do not come on, unplug the RF Wireless Extender, reset it (using steps above: Reset the RF Wireless Extender) and try again - On either side of extender name, press the LCD screen button for the extender that you placed into ‘Pairing’ mode in step 5.c
- As the RF Wireless Extender was already put into "Pairing" mode in step 5. c, there is no need to press the Connect button again. Wait a short period and then move the the next step
- Press the 'OK' button on the LCD
Repeat steps 5.c-5.e for each RF Wireless Extender
- Press 'Next' on the LCD
- Once all RF Wireless Extenders have been paired, reconnect the remote to the computer and click Next in the software.
- The software will indicate that the remote and RF Wireless Extender(s) are paired. Click Next.
- Click the Update Remote button to update both the Harmony 890 Pro remote and RF Wireless Extender(s).
Frequently Asked Questions
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