Symptom:
Some customers may see an event log error as shown below:
Solution:
To resolve the event log errors, you will need to install the latest version of the QuickCam software. To install QuickCam software, do the following:
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Go to the Logitech Downloads Page for the QuickCam Pro 9000.
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Select your operating system from the drop-down menu as shown below:
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Select the file type from the drop-down menu as shown below:
NOTE: See Knowledge Base article 360023378233 for instructions on determining what operating system you have.
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Click the Download Software button:
Remember the location where you download the file- you will need it when you install the new software.
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Install the new version of QuickCam. For instructions on installing QuickCam, see Knowledge Base article 360023378233.
NOTE: You do not need to uninstall your existing version of QuickCam.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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