My Z-5500 control pod backlight flickers or doesn't turn on
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If the backlight on your control pod flickers or stops working, you will need to contact Logitech technical support.
You will need your model number and product ID. Instructions on finding this information are contained in Knowledge Base article 9153.
Important Notice: The Presentation software is no longer supported or maintained by Logitech. Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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