If the Harmony Hub isn't connecting to Wi-Fi, try the following:
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Unplug the power adapter from the hub and then plug it back in to reboot it (the hub takes about 30 seconds to reboot).
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Confirm that you entered your router's correct SSID (your Wi-Fi network's name) and password.
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Confirm your Wi-Fi is working by using another device and making sure it connects.
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Move your hub so that it's in range of your router, and remove obstructions that might be causing interference.
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Make sure your network meets the minimum requirements (see answer 360023416713).
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Power cycle your router by unplugging the power adapter and plugging it back in.
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Make sure your smart device is connected to the 2.4GHz frequency on the router, as Harmony Smart Control isn't compatible with 5GHz.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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