If you have problems with a headset or speaker, the following:
Revert back to Microsoft drivers:
- Go to Device Manager (WIN+PAUSE|BREAK).
- Click on the View tab at the top and select Devices by container.
- Look for your headset/speaker and expand it. You are looking for the named device, for example, Logitech G560 Gaming Speaker or Logitech Pro X Gaming Headset.
- Right-click and click Properties and then select the Driver tab.
The Driver Provider should be Logitech — if it’s Microsoft you don't need to change the driver. - If the driver is Logitech, click Update Driver and then Browse my computer for driver software > Let me pick from a list... > and choose USB Audio Device.
- Click Next. This should update back to Microsoft's standard drivers.
Update to latest Logitech Audio Driver:
- On the same device in Device Manager, right-click on Properties and then click the Driver tab.
- Click Update Driver > Browse my computer for driver software.
- Click the Browse button to the right of Search for drivers in this location:
Navigate to: C:\ProgramData\LGHUB\depots\2xxxx\driver_audio\ (note that although the five-digit number might be different, you are looking for a folder containing the driver audio folder).
- Click Next to update to the latest audio driver.
If issues persist:
- Go to Device Manager (WIN+PAUSE|BREAK).
- Click on View at the top and select View devices by container.
- Look for your device in the list and expand it. You are looking for the named device, for example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker.
- Right-click and select Uninstall device.
- Check Delete the driver software for this device and then click Uninstall.
- Unplug the device and plug it back into a different USB port. It should re-enumerate and be detected in G HUB.
- G HUB should then download the driver for your device.
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