If some features of G HUB do not appear to work correctly and restarting doesn't help, try this:
- Go to Device Manager (WIN+PAUSE|BREAK).
- Click on View at the top and view Devices by container.
- Look for your device and expand it. You are looking for the name of the device, for example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker.
- Right-click and select Uninstall Device.
- Check Delete the driver software for this device and then click Uninstall.
- Unplug the device and plug it back into a different USB port.
It should re-enumerate and be detected in G HUB. - G HUB should then download the driver for your device.
If issues persist, run G HUB with the default settings:
- Exit G HUB by right-clicking the applet in the task tray and selecting Quit.
- Navigate to C:\Users\[USERNAME]\AppData\Local\LGHUB, where [USERNAME] will be specific to your account.
- Find settings.db and make a copy and back this up somewhere on your computer. The Desktop is a good place so you can find it easily.
- Navigate to C:\Users\[USERNAME]\AppData\Local\LGHUB, where [USERNAME] will be specific to your account.
- Delete the settings.db file in the LGHUB folder.
- Run G HUB. You will notice that all the settings have been set back to default and the settings.db file has been rebuilt.
Restoring your old settings
If you want to restore your old settings:
- Quit G HUB.
- Copy and paste the backup of settings.db that you saved earlier into the C:\Users\[USERNAME]\AppData\Local\LGHUB folder.
- Run G HUB — your old settings should be restored.
Frequently Asked Questions
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