Sustainability Navigation

Doorbell Issue

Answered

Comments

4 comments

  • Official comment
    Praveen R

    Hi there,

    Thanks for reaching out and sorry to hear about your experience with our product.

    We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

    Regards,
    Praveen

    Comment actions Permalink
  • robertbrowder5997

    Same problem. Worked for two days. No camera response.

    1
    Comment actions Permalink
  • GordyInMA1949

    Curious.... Some thoughts..

    a. Did you try to re-boot your system?

    b. Assuming it's connected via Apple's Homekit, can it also be re-booted/reset

    1
    Comment actions Permalink
  • robertbrowder5997

    I re-paired with Homekit this AM after going through the issue with Logitech yesterday. The device was cooled off and paired and operates fine for now.Thermal issue? Mine is not in what I would consider direct sunlight but it does face west.

    1
    Comment actions Permalink

Please sign in to leave a comment.