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Unable to add Circle View camera to Apple Home

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3 comments

  • Official comment
    Praveen R

    Hi there,

    Thanks for reaching out and sorry to hear about your experience with our product.

    We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  • Elizabeth Ostler

    I have this same issue on an iPhone 12 Pro.

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  • b j

    I found that if you reset the doorbell (by holding the front button on the doorbell for 10 seconds until the front light turns green) you MUST power cycle the doorbell before trying to connect it to Apple HomeKit.

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