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No response from Doorbell when answering chime




  • Official comment
    Praveen R

    Hi there, thanks for sharing the case details. We have escalated the info over to our Support Team and they will follow up on as soon as possible. Let us know if you have any questions in the meantime as the conversation gets going via email or in the future as the team gets in contact.

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  • Ben Campbell

    Did you find a solution? I have the exact same problem. Normally I can see the camera stream just fine, but for a short while after ringing the doorbell it says the camera is not available. Also the homekit recording cuts off at the time the person rings the doorbell.


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  • nils

    No. And other than “our teams are looking into this” is all I ever hear from Logitech. Little disappointing

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