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Logitech Circle Doorbell Ring Notifications Not Being Sent to my iPhone

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3 comments

  • Official comment
    Praveen R

    Hi there, thanks for following up on your case. We'd love to keep the conversation going directly with the Support Team. The team has reviewed your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

    Regards,

    Praveen

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  • William Woodson

    My wife is having the same issue, I get notifications, but she does no.

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  • William Woodson

    never mind, figured out the issue.  Posting it here in case other people search to actually find an answer.

    even though the person's phone has notifications all set correctly, they may not get notifications if the the home share for that user is only set to stream cameras, once I changed that user's share permission to stream and record, she could get notifications and see past recorded events.

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