Remove Circle Doorbell from outer case

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Nate H

• February 15, 2021 00:29

I cannot remove the doorbell from the outer protective case. Is there any easy way to accomplish this?

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• Official comment

  

  Praveen R

  • February 15, 2021 11:42

  Hi Nate,

  Thanks for reaching out and sorry to hear about your experience with our product.

  We'd love to keep the conversation going directly with the Support Team. So, we will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

  Regards,
  Praveen

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  Shawn Llewellyn

  • February 18, 2021 22:36

  Use the tool to put into the hole at the bottom push bottom in then it will release.

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