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Circle View Doorbell not recording and keeps lights on

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3 comments

  • Official comment
    Praveen R

    Hi Yaxing,

    Thanks for reaching out and sorry to hear about your experience with our product.

    We'd love to keep the conversation going directly with the Support Team. So, we will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

    Regards,
    Praveen

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  • Yaxing Chen

    This was resolved by restarting all Home Hubs (appleTV, homepods)

    2
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  • Casey Glass

    Restarting all hubs also worked for me

    0
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