Intermittent Sound Circle 2 HomeKit

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Bob

• April 05, 2021 06:19
• Edited

For one of my five cameras, most recordings do not have sound. Only once in a while a recording will come through with sound. I also hear a static like clicking sound one most of my camera recordings. Need some help getting the sound recording to be reliable.

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• Official comment

  

  Praveen R

  • April 05, 2021 07:05

  Hi Bob,

  Thanks for reaching out and sorry to hear about your experience with our product.

  We'd love to keep the conversation going directly with the Support Team. So, we will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

  Regards,
  Praveen

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