We struggled with our first CV cam for months, because we knew our router was old and assumed that was the issue. We got a top-of-the-line Asus ZenWifi system, and the connection issues persisted, so I reached out and got a replacement. The second one is having the SAME problem! I'm SO tired of the same trouble shooting. It's not our network- the camera is locked in to a 2.4Ghz connection. The new network is MUCH faster to connect, but still after a day (or two at the most) I see "No Response" in my Apple Home app. I just want a refund and to get on with my life. This camera has wasted hours and hours. Wasted hundreds of dollars on an upgraded network we didn't really need.
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