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Recording doorbell on two iphones

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2 comments

  • Official comment
    Palani R

    Hello Jacob, thanks for reaching out and sorry to hear about the experience with Circle view. We'd love to help open a case to provide a solution directly over email. 

    Thanks so much, and looking forward to getting you in touch with the team. 

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  • Tim

    Hi Jacob,
    There are a few of things for you to check:

    1. Make sure you have given your wife permission when when you shared it with her.
    2. Make sure there are not active VPN's on here phone
    3. Have you wife do a network reset on her phone General/Reset/Reset network settings
    4. Have your wife log out of her iCloud account then log back in.

    Best regards
    Tim C.
    Circle Doorbell Support

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