My doorbell is on my shaded porch facing south so it never gets hit by the sun.
It worked great for a few weeks but no it is going offline more and more which makes it useless as a video doorbell. It will still ring my chime when offline but no video or sound.
The voltage at the doorbell is 19.5 volts. I have it on my 2.4 GHz network and it has a very strong signal
Did I get a defective unit?
I also put in a support ticket but have not heard back from support.
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