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My circle view door bell keeps malfunctioning.


1 comment

  • Official comment


    Thank you for choosing Circle Doorbell.

    Can you tell me what color/flashing the doorbell and Chime Kit Status LED is, when it is offline?

    Here are some things you can do to help stabilize the doorbell:

    • Make sure the doorbell is not in direct sunlight
    • Make sure Home hubs are up to date 
    • Restart your Home Hub(s)
    • Restart your WIFI router
    • Assign the doorbell to 2.4ghz network and set a static IP address
    • Factory Reset the Doorbell

    Please let me know if this helped

    Best Regards
    Circle Doorbell Customer Care

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