Sustainability Navigation

My circle view door bell keeps malfunctioning.

Comments

1 comment

  • Official comment
    Chris

    Hello, 

    Thank you for choosing Circle Doorbell.

    Can you tell me what color/flashing the doorbell and Chime Kit Status LED is, when it is offline?

    Here are some things you can do to help stabilize the doorbell:

    • Make sure the doorbell is not in direct sunlight
    • Make sure Home hubs are up to date 
    • Restart your Home Hub(s)
    • Restart your WIFI router
    • Assign the doorbell to 2.4ghz network and set a static IP address
    • Factory Reset the Doorbell

    Please let me know if this helped

    Best Regards
    Chris
    Circle Doorbell Customer Care

    Comment actions Permalink

Please sign in to leave a comment.