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Circle Doorbell - How to configure a ring tone with Homepod on motion detection

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5 comments

  • Official comment
    Tim

    Hi Harold,
    Thank you for choosing Logitech Circle Doorbell.

    The automation feature is a function that is controlled by the HomeKit, and not the Circle Doorbell.

    If you are looking to tweak the settings on that feature, then Apple support would be your best point of contact..

    Best Regards
    Tim C
    Circle Doorbell Customer Care
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  • Harold Pulhug

    Tim, I agree with you but each time I hear the ping on my homepod and look at the app, it shows the icon  for the motion detector as active, yet there is nothing outside and there is no recording of video showing activity.  Is this the camera sending the motion detection status that there is motion?  If so, it wouldn't matter how the automation was working.

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  • Tim

    Hi Harold, 
    Yes, the motion detection is always running, it has to, in order to do what it does
    The doorbell settings you pick during setup will filter out the detections based on your settings.
    The issue is that the Homekit is not using the settings that you set up in the home kit when you do for the doorbell when you set up an automation. It ignores the settings and goes straight to the motion detector.

    Best Regards
    Tim C
    Circle Doorbell Customer Care
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  • Harold Pulhug

    Thanks again Tim, I meant to say... yes, the Motion Sensor is always active but it's status (Motion Detected) seems to change in the HomeKit application frequently (every few minutes showing an icon where motion is apparently detected) during dusk and evening hours ... even through there is nothing outside (and this motion detection somehow doesn't trigger a notification to the phone -- you only see it toggling on the HomeKit motion sensor icon --> although you do get a phone notification when the Motion Sensor detects a person or car, which is the correct behaviour). 

    So it seems that the Motion Sensor data is quantified differently to trigger a phone notification -- which is great, I don't get notified on all the false triggers the doorbell sensor is sending, but it would be nice if the HomeKit automation allowed for "Motion Sensor detects person" vs. the current "Motion Sensor detects Motion".  As you said, the automation is handled by Apple but I would hope you could nudge them in the proper direction (as this impacts your product) or you make your motion sensor sensitivity adjustable like Ring Doorbells allow for.

    I hope that helps clarify the issue.

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  • Brad

    I'm observing the same issue as Harold. Motion is set off at dark for no apparent motion. I have an automation to turn on the porch lights when motion is detected (ideally it would only happen when it detects a person). However, it sends motion which the automation then acts upon for what must be a gnat flying by and does so every 30 seconds or so thus makes the automation worthless.

    Also it would be good if notifications could be sent to HomeKit not too exceed one in a specified time frame. i.e. notify me once of my walking the dog in the front yard every 5 minutes of detection rather than immediately after motion isn't detected then detected once again.

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