Sustainability Navigation

Introducing Options+: Upgrade your experience with the next-generation Logitech app for mice & keyboards

Pinned Featured

Comments

3 comments

  • Zinn13 Family

    I'm here because with this newest software i cant update settings for my K400r keyboard.  I have a M510 mouse and it shows up right away.  One thing i figured out is if i go to Add a device>Advanced (brings up legacy window)>Advanced - i can see a system map with all 3 logitech products i own inlcluding the keyboard.  I can upair it and then go back to the logitec options 'add a device' prompt and now it will pair (well re-pair, it was paired just not showing in the app) after it sucessfully pairs i'm taken back to the main screen and all I see is my mouse.  Its like i'm supposed to have a keyboard tab and it isnt showing me the tab.

    0
    Comment actions Permalink
  • Heyzon Ng

    .

    0
    Comment actions Permalink
  • thaufique m

    HI Zinn,

    Thank you for trying out our new Logitech Options+ app, we appreciate that. The products you're referring to is K400r keyboard and M510 mouse is not compatible with Logitech Options+ app, and suggest you to please refer to the link below for compatible devices.

    http://www.logitech.com/software/logi-options-plus.html#supported-mice

    Feel free to contact us if you have any additional clarifications, and we will be happy to help.

    Regards,
    Thaufique M
    Logi Support.

    0
    Comment actions Permalink

Please sign in to leave a comment.