Sustainability Navigation

Introducing Options+: Upgrade your experience with the next-generation Logitech app for mice & keyboards

Pinned Featured Answered

Comments

38 comments

  • Official comment
    Saurav T

    Dear Customer,

    Thanks for reaching out and sorry to hear about the experience with Options+. You can uninstall the options+ software from your PC directly, once uninstalled then you can freshly install options software and start using it. Incase you need help in understanding how to uninstall a software, please let me know the operating system which you are using.

    I have gone through the link which you have shared. I understand that you are facing issues with flow feature of options+. Kindly click on the link below and follow the steps given in the article to resolve any issue with the flow feature:

    https://support.logi.com/hc/articles/1500006416522   

    Regarding the information about the features and products supported on options+, it is available on the marketing page of the software. You can visit the the link below:

    https://www.logitech.com/software/logi-options-plus.html?utm_campaign=CPX_OptionsPlusBeta&utm_source=LogiBlog&utm_medium=social#join-beta

    You can also share the feedback to the feedback tab present at the bottom of the options+ software or you can write to us logioptionsplus@logitech.com for new features and requests. Your feedback and requests will be directly received by the engineering team.

    Regards,

    Saurav T,

    Logi Support

     
     
    Comment actions Permalink
  • J Fine

    In another post, I requested information on how to uninstall Options+ (revert back to Options).
    https://support.logi.com/hc/en-us/community/posts/1500001194542/comments/1500001025061

    Linking to it here from the MX topics because this is the more relevant forum than wherever I initially replied.

    4
    Comment actions Permalink
  • Alexandre Cardozo

    a

    1
    Comment actions Permalink
  • 三轮的 蹬

    It lacks "advance click" which is the most important feature for me. Please add it back. Thanks.

    2
    Comment actions Permalink
  • Saurav T

    Dear Customer,

    We're glad that you've already started testing the software. You can share the feedback to the feedback tab present at the bottom of the options+ software or you can write to us on logioptionsplus@logitech.com for new features and requests. Your feedback and requests will be directly received by the engineering team.

    Regards,

    Saurav T

    Logi Support

    0
    Comment actions Permalink
  • Yashodhan Katte

    Hello team,

    I have requested for options+, noticed following issues mean while.

    1. There are frequent disconnections, as compared to earlier.

    2. Since today in browser (firefox), forward and backward key presses (key at default) now on click gives same effect of scroll wheel press. It was working fine till yesterday.

    0
    Comment actions Permalink
  • Saurav T

    Hi Yashodhan,

    Thanks for reaching out.

    We're glad that you've already started testing the software. You can share the feedback to the feedback tab present at the bottom of the options+ software or you can write to us on logioptionsplus@logitech.com for new features and requests. Your feedback and requests will be directly received by the engineering team.

    Regards,

    Saurav T

    Logi Support

    0
    Comment actions Permalink
  • Çağdaş Münir Yavaş

    Hi Logi,

    Please bring the apple silicon support natively. We don't want it to work with Rosetta.

    3
    Comment actions Permalink
  • Saurav T

    Dear Customer,

    Thanks for reaching us. We're glad that you've already started testing the software. You can share the feedback to the feedback tab present at the bottom of the options+ software or you can write to us on logioptionsplus@logitech.com for new features and requests. Your feedback and requests will be directly received by the engineering team.

    Regards,
    Saurav T
    Logi Support

    0
    Comment actions Permalink
  • CésarCampus4426

    Hi, Logi, good afternoon.

    We need LogiOption+ for ARM64,

    both on Mac and Win, thanks.

    6
    Comment actions Permalink
  • Alex McCaffrey

    The Surface Pro X has been out since 2019. The M1 MacBook since 2020 and you still don't support:

    - Windows on ARM
    - M1 MacBooks

    When will Logitech Options be updated to support these processers? With Logitech Options+ now out in Beta it's a the ideal time to add support.

    Thanks

    4
    Comment actions Permalink
  • Saurav T

    Hi Alex,

    Thanks for reaching out.

    Currently we don't support ARM processors but you can install options on M1 chip through rosetta 2 then it will work. Our engineering team is working on the software for the ARM processor. However, we cannot make any promises at this moment as we do not comment on our future updates.

    In case if you need any additional support, please write back to us.

    Regards,
    Saurav T
    Logi Support

    0
    Comment actions Permalink
  • Saurav T

    Hi Alex,

    Thanks for reaching out.

    Our engineering team is working on ARM processor as it is not compatible completely with options so it may work for few with the workaround provided in other links.

    In case if you need any additional support, please write back to us.

    Regards,
    Saurav T
    Logi Support

    0
    Comment actions Permalink
  • Jett Wisdom

    a

    0
    Comment actions Permalink
  • Saurav T

    Hi Jett,

    Thanks for reaching out. We would love to help you out here. Hence, I kindly request you to provide a brief summary of the issue you are facing with your Logitech device. Thanks so much and let us know if you have any other concerns.

    In case if you need any additional support, please write back to us.

    Regards,
    Saurav T
    Logi Support

    0
    Comment actions Permalink
  • Daniel Braga

    Hello! 

    In the Logi+ app, whenever I submit a feedback, it says it was posted to the Feedback Forum. Is that going to be accessible any time soon? Beacuse nothing happens when I click on the link, and I couldn't find this forum in any other place. 
    Also, is there a deadline for the duration of the Logi+ beta state?  I like helping test it out in order to improve even more the product, but the lack of features and the number of bugs compared with the older app, is beginning to take a toll on my productivity

    0
    Comment actions Permalink
  • Prem L

    Hi Daniel,
    Thanks for reaching out.
    For any issues/bug reports with Options+, please refer to the Feedback tab at the bottom of the app, or write to logioptionsplus@logitech.com.

    Let us know if you have any questions or concerns any time in the future.

    Regards,
    Prem L
    Logi Support

    0
    Comment actions Permalink
  • Bruno Mota

    Logi program keeps crashing

    0
    Comment actions Permalink
  • Prem L

    Hi Bruno,
    Thanks for reaching out.
    For any issues/bug reports with Options+, please refer to the Feedback tab at the bottom of the app, or write to logioptionsplus@logitech.com, your feedback will be directly received by the engineering team and they will look into it.
    In case you need any additional support, please write back to us.

    Regards,
    Prem L
    Logi Support

    0
    Comment actions Permalink
  • Akshay Kumar Jaju

    Ok

    0
    Comment actions Permalink
  • Romel Reyes

    swag ok

     

    0
    Comment actions Permalink
  • Sergei Brehm

    Has fewer functions than the previous version. I hope it will be more in the final version. Otherwise there are no advantages at all compared to the previous version. The only thing that has changed is the design and that it has fewer functions. So a downgrade.

    0
    Comment actions Permalink
  • Daniel Ruckert

    MX Keys Screen Capture media key does not work, does not screen capture!  Unless the captures are saved somewhere besides Pictures or Videos folders.

    Options+ on Windows.

    0
    Comment actions Permalink
  • Elite

    Mx keys + logi options beta = The keyboard shortcuts are very limited. Autocad/Revit/AUTODESK use combinations like:  (RP), (DI), (AL),... 

    Is there a plan to implement double characters combinations?

    Regards

    0
    Comment actions Permalink
  • shailesh hernandez

    perfect, thanks!

    0
    Comment actions Permalink
  • Ghost225

    Im excited to try this. I recommend trying it in a sandbox environment first so the uninstall wont be an issue

    0
    Comment actions Permalink
  • Carlos Siqueira

    Options+ lacks Excel support and that is a must for me.

    0
    Comment actions Permalink
  • Prem L

    Hi everyone,
    Thanks for reaching out.
    For any issues/bug reports with Options+, please refer to the Feedback tab at the bottom of the app, or write to logioptionsplus@logitech.com, your feedback will be directly received by the engineering team and they will look into it.
    In case you need any additional support, please write back to us.

    Regards,
    Prem L
    Logi Support

    0
    Comment actions Permalink
  • Alexander Ng

    May we enquire if there will be Easy-Switch integration between MX Keys and MX Master 2S (or any other Easy-Switch Logitech mouse) in the future?

    Environment:
    I have a personal PC with Logitech Options+ installed, and a work PC without (not able to install due to company policy, so Logitech Flow is not usable). Personal PC is using Bluetooth to connect, while work PC is connected via unifying receiver.

    Issue:
    Whenever I need to switch between both PC, I need to press the Easy-Switch button on both keyboard and mouse.

    Suggestion:
    1. Pressing the Easy-Switch button on the keyboard will switch both keyboard and mouse to another PC, instead of having to press the Easy-Switch button on both devices.

    2. If the above suggestion is not possible, at least consider the possibility to add the function in Logitech Options+ to allow the remapping of the Easy-Switch button to another button on the MX Master 2S (or any other Easy-Switch Logitech mouse).

    3. If the above suggestion is also not possible due to hardware limitations, design a better mouse that allows remapping of the Easy-Switch button or places the Easy-Switch button where it is accessible without having to raise the mouse up and pressing the button at the bottom (like current generation).

    0
    Comment actions Permalink

Please sign in to leave a comment.