Sustainability Navigation

Introducing Options+: Upgrade your experience with the next-generation Logitech app for mice & keyboards

Pinned Featured Answered

Comments

55 comments

  • Haeckel Paradiso

    I am LOVING this mouse!!! So innovative, and the multi-use for productivity makes me extremely efficient with my time. :)

    0
    Comment actions Permalink
  • Sha S

    Hi Haeckel,

    We're so glad you love our Logitech Mouse! Let us know if you have any questions or concerns any time in the future.

    Regards,
    Sha
    Logi Support

    0
    Comment actions Permalink
  • Sha S

    Hi Alexander,

    It is not possible to use one Easy-Switch button to at the same time change both your mouse and keyboard to a different computer/device.

    We do understand that this is a feature that a lot of customers would like. If you are switching between Apple macOS and/or Microsoft Windows computers, we offer Flow. Flow allows you to control multiple computers with a Flow-enabled mouse. Flow automatically switches between computers by moving your cursor to the edge of the screen, and the keyboard follows.

    In other cases where Flow is not applicable, one Easy-Switch button for both mouse and keyboard might look like a simple answer. However, we cannot guarantee this solution at the moment, as it is not easy to implement.

    We'll pass along your suggestion to our team to check out. Let us know if there is anything else we can share with them or if you ever have any questions any time in the future.

    Regards,
    Sha
    Logi Support

    -1
    Comment actions Permalink
  • Sha S

    Hi Prince,

    Please let us know if you have any query or looking for any assistance with Logitech products for us to assist.

    Regards,
    Sha
    Logi Support

    0
    Comment actions Permalink
  • Riccardo Merlo

    Already much more better. A must have feature on macOS is be albe to assign button to "mouse button 6", "mouse button 4", "mouse button 5" for gaming. As now I don't think it is possible, just key assign but it would be better to assign standard click 4-5-6 buttons

    0
    Comment actions Permalink
  • Thangam S

    Hi Riccardo, thank you for your feedback.

    We will pass this along to our team. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

    Regards,
    Thangam
    Logi Support

    0
    Comment actions Permalink
  • Pablo Ribeiro

    I have had MX series mice since the first one in the Darkfield series.
    The finish of the MX Master 3 mice is very good, precise click.
    The weight is still balanced and the side scroll is awesome too!
    The only criticism is that the mouse click area is too far forward, forcing the user to keep his whole hand on the mouse all the time, which is not very ergonomic for those who spend many hours working.
    Thank you very much for your efforts to continue with the MX series.

    0
    Comment actions Permalink
  • Sha S

    Hi Pablo,

    Thank you for the feedback! We'll pass along your suggestion to our team to check out. Let us know if there is anything else we can share with them or if you ever have any questions any time in the future. Thank you again for choosing Logitech.

    Regards,
    Sha
    Logi Support

    0
    Comment actions Permalink
  • Lawrence5697

    test

    0
    Comment actions Permalink
  • Sha S

    Hi Lawrence,

    Please let us know if you have any query or looking for any assistance with Logitech products for us to assist.

    Regards,
    Sha
    Logi Support

    0
    Comment actions Permalink
  • Sha S

    Hi there,

    Thank you for responding. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything we can do to assist.

    Regards,
    Sha
    Logi Support

    0
    Comment actions Permalink
  • Thiago Silva

    .

    0
    Comment actions Permalink
  • Prem L

    Hey Thiago,

    Thanks for reaching out.
    Let us know if you have any questions or concerns regarding Logitech products any time so that we can assist you.

    Regards,
    Prem L
    Logi Support

     

    0
    Comment actions Permalink
  • Haziq Ja'afar

    OK

    0
    Comment actions Permalink
  • Daniel Ruckert

    Hi,

    Just wondring if the screen capture button has been updated in the software for the MX Keys keyboard yet?  

    It was not working the first time I tried the new Options+.

    If not, do you have a timeframe for it?

    Thanks.

    0
    Comment actions Permalink
  • Prem L

    Hey Daniel,

    Thanks for reaching out.
    Please find the various ways to take a screenshot:
    Fn+ Camera key, Open a word file/ Microsoft paint and Ctrl+V to paste the screenshotted picture.
    If you want to use only the Camera Key to screenshot, first press Fn+Esc and check.
    We can also reassign the key combination "Fn+Camera Keys" to the same Camera keys using Logi Options software.
    If the above steps failed, use the key combination, Opt|Start + Camera Key (upper right corner of the MX Keys keyboard). That creates screenshots and nothing will appear on the screen, but once you go into your folders, it will appear under your Quick Access/Screenshot folder.
    Please note, if you are using MX Keys for Mac in Windows OS, we would need to change the layout of the keyboard first to Windows by pressing Fn+O (O in Oscar) or Fn+P for 3 seconds.

    For any issues/bug reports with Options+, please refer the Feedback tab at the bottom of the app, or write to us at logioptionsplus@logitech.com
    Your feedback will be directly received by the engineering team and they will look into it.


    Regards,
    Prem L
    Logi Support.

    0
    Comment actions Permalink
  • Sylvain Martel

    Flow does not work with IPV6 it seems(I have no choice but use IPV6) , it this normal?

    0
    Comment actions Permalink
  • Daniel Ruckert
    Hi again,
    Unfortunately the "Screen Capture" button still does not work.
    There is a difference between Screenshot (used to copy/paste), and a "Screen Capture" as the MX Keys button is labeled. 
    The "Screen Capture" of the entire screen should be placed in the Pictures > Screenshots folder (on PC).  
    This does not occur even using opt/start and the Screen Capture button on the MX keys.
    The Option+ software also does not have the ability to backup configurations like reguar Options has.
    This is a useful feature that is missing.
    Any new info would be appreciated.
     
     
    Prem L
    • 2 days ago
     

    Hey Daniel,

    Thanks for reaching out.
    Please find the various ways to take a screenshot:
    Fn+ Camera key, Open a word file/ Microsoft paint and Ctrl+V to paste the screenshotted picture.
    If you want to use only the Camera Key to screenshot, first press Fn+Esc and check.
    We can also reassign the key combination "Fn+Camera Keys" to the same Camera keys using Logi Options software.
    If the above steps failed, use the key combination, Opt|Start + Camera Key (upper right corner of the MX Keys keyboard). That creates screenshots and nothing will appear on the screen, but once you go into your folders, it will appear under your Quick Access/Screenshot folder.

    0
    Comment actions Permalink
  • Prem L

    Hi Daniel,
    Thanks for following up on your case.
    We have opened a support ticket to provide a solution directly over email. The team will get back to you as quickly as possible via email.
    Regards,
    Prem L
    Logi Support

    0
    Comment actions Permalink
  • Prem L

    Hey Eric,

    Thanks for reaching and sorry to hear about the experience with the Logi Options+.

    For any issues/bug reports with the Logi Options+, please refer to the Feedback tab at the bottom of the app or you can send an email to us on logioptionsplus@logitech.com, your feedback will be directly received by the engineering team and they will look into it.

    Regarding the troubleshooting guide link, we will pass this along to our team. We always want to ensure we are providing our customers with the best products and experience.

    Let us know if you have any questions or concerns at any time in the future.

     

    Regards,
    Prem L
    Logi Support

    0
    Comment actions Permalink
  • leosaraiva

    Hello, everyone.

    I have the Mx Keys / Mx Master 3 combo and one thing that I really loved about the old Logi Options was being able to assign a key to change my keyboard layout. Since there is no ABNT 2 (Brazilian layout) versions of MX Keys, I have to constantly change between the two layouts (US and ABNT2). The problem is that I use both Mac and Windows and I have chosen the MX products because of Flow.

    The problem is that the combination of keys to change the layout is different whenever you switch from MacOS (ctrl + space) and Windows (win + space). The MX line is all about productivity and as a software developer, I have to type a lot daily and this little thing adds up to my downtime.

    Since this is a feature that is already implemented in the old Logi Options software, would you please consider having this also on Logi Option +?

    Thank you in advance!

     

    0
    Comment actions Permalink
  • Sergei Brehm

    Please bring back the one-click search that existed in SetPoint. 🙏🙏🙏
    This was the best feature ever. At the moment I have to simulate this through a small program. This occupies a key cobination, which I can call with Options+. But I don't understand why this function is simply not offered anymore.

    0
    Comment actions Permalink
  • Prem L

    Hey everyone,

    Thanks for following up on the case.

    For any issues/bug reports with the Logi Options+, please refer to the Feedback tab at the bottom of the app or you can send an email to us on?logioptionsplus@logitech.com, your feedback will be directly received by the engineering team and they will look into it.

     

    Let us know if you have any questions or concerns at any time in the future.

     

    Regards,
    Prem L
    Logi Support

    0
    Comment actions Permalink
  • Riccardo Merlo

    Migrated to new MacBook Pro 14" and LogiOption+ doesn't work can't even install anymore. Cmon Logitech you are embarrassing... you need to redo all things, you must support new OS months before release, and especially new technology, 1 year after M1 still Intel.... shame on you.

    0
    Comment actions Permalink
  • Prem L

    Hey Riccardo,

    Thank you for your feedback. We have passed this along to our team. We always want to ensure we are providing our customers with the best products and experience.

    For the time being to resolve the issue, please find the link: https://support.logi.com/hc/articles/1500010528941-Options-installeren-op-M1-Mac-computers

    For any issues/bug reports with the Logi Options+, please refer to the Feedback tab at the bottom of the app or you can send an email to us on logioptionsplus@logitech.com, your feedback will be directly received by the engineering team and they will look into it.

    Let us know if there is anything else in the future we can do to assist.

    Regard,

    Prem L
    Logi Support

    0
    Comment actions Permalink

Please sign in to leave a comment.