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Introducing Options+: Upgrade your experience with the next-generation Logitech app for mice & keyboards

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199 comments

  • Official comment
    Saurav T

    Dear Customer,

    Thanks for reaching out and sorry to hear about the experience with Options+. You can uninstall the options+ software from your PC directly, once uninstalled then you can freshly install options software and start using it. Incase you need help in understanding how to uninstall a software, please let me know the operating system which you are using.

    I have gone through the link which you have shared. I understand that you are facing issues with flow feature of options+. Kindly click on the link below and follow the steps given in the article to resolve any issue with the flow feature:

    https://support.logi.com/hc/articles/1500006416522   

    Regarding the information about the features and products supported on options+, it is available on the marketing page of the software. You can visit the the link below:

    https://www.logitech.com/software/logi-options-plus.html?utm_campaign=CPX_OptionsPlusBeta&utm_source=LogiBlog&utm_medium=social#join-beta

    You can also share the feedback to the feedback tab present at the bottom of the options+ software or you can write to us logioptionsplus@logitech.com for new features and requests. Your feedback and requests will be directly received by the engineering team.

    Regards,

    Saurav T,

    Logi Support

     
     
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  • CésarCampus4426

    Hi, Logi, good afternoon.

    We need LogiOption+ for ARM64,

    both on Mac and Win, thanks.

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  • Bradavon

    The Surface Pro X has been out since 2019. The M1 MacBook since 2020 and you still don't support:

    - Windows on ARM
    - M1 MacBooks

    When will Logitech Options be updated to support these processers? With Logitech Options+ now out in Beta it's a the ideal time to add support.

    Thanks

    6
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  • Çağdaş Münir Yavaş

    Hi Logi,

    Please bring the apple silicon support natively. We don't want it to work with Rosetta.

    5
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  • J Fine

    In another post, I requested information on how to uninstall Options+ (revert back to Options).
    https://support.logi.com/hc/en-us/community/posts/1500001194542/comments/1500001025061

    Linking to it here from the MX topics because this is the more relevant forum than wherever I initially replied.

    4
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  • 三轮的 蹬

    It lacks "advance click" which is the most important feature for me. Please add it back. Thanks.

    3
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  • Alexander Ng

    May we enquire if there will be Easy-Switch integration between MX Keys and MX Master 2S (or any other Easy-Switch Logitech mouse) in the future?

    Environment:
    I have a personal PC with Logitech Options+ installed, and a work PC without (not able to install due to company policy, so Logitech Flow is not usable). Personal PC is using Bluetooth to connect, while work PC is connected via unifying receiver.

    Issue:
    Whenever I need to switch between both PC, I need to press the Easy-Switch button on both keyboard and mouse.

    Suggestion:
    1. Pressing the Easy-Switch button on the keyboard will switch both keyboard and mouse to another PC, instead of having to press the Easy-Switch button on both devices.

    2. If the above suggestion is not possible, at least consider the possibility to add the function in Logitech Options+ to allow the remapping of the Easy-Switch button to another button on the MX Master 2S (or any other Easy-Switch Logitech mouse).

    3. If the above suggestion is also not possible due to hardware limitations, design a better mouse that allows remapping of the Easy-Switch button or places the Easy-Switch button where it is accessible without having to raise the mouse up and pressing the button at the bottom (like current generation).

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  • Alexandre Cardozo

    a

    1
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  • Saurav T

    Dear Customer,

    We're glad that you've already started testing the software. You can share the feedback to the feedback tab present at the bottom of the options+ software or you can write to us on logioptionsplus@logitech.com for new features and requests. Your feedback and requests will be directly received by the engineering team.

    Regards,

    Saurav T

    Logi Support

    1
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  • Saurav T

    Hi Yashodhan,

    Thanks for reaching out.

    We're glad that you've already started testing the software. You can share the feedback to the feedback tab present at the bottom of the options+ software or you can write to us on logioptionsplus@logitech.com for new features and requests. Your feedback and requests will be directly received by the engineering team.

    Regards,

    Saurav T

    Logi Support

    1
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  • Saurav T

    Dear Customer,

    Thanks for reaching us. We're glad that you've already started testing the software. You can share the feedback to the feedback tab present at the bottom of the options+ software or you can write to us on logioptionsplus@logitech.com for new features and requests. Your feedback and requests will be directly received by the engineering team.

    Regards,
    Saurav T
    Logi Support

    1
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  • Bruno Mota

    Logi program keeps crashing

    1
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  • Daniel Ruckert

    MX Keys Screen Capture media key does not work, does not screen capture!  Unless the captures are saved somewhere besides Pictures or Videos folders.

    Options+ on Windows.

    1
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  • shailesh hernandez

    perfect, thanks!

    1
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  • Chris Kent

    Prem L thanks for the irrelevant boilerplate bs reply. Why effing bother? Idiot!

    1
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  • Galixte

    @

     

    uninstall Options+, after that if Option force you to install Options+, uninstall Option then install Option but not the last version but the version before.

    Download page: https://support.logi.com/hc/fr/articles/360025297893

    1
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  • Randolph7422

    The LogiOptionsPlus folder on my Mac is now 3.9 GB in size. Can I delete the cache? Every GB on this drive is precious, and I wish I did not need to dedicate over 4 GB to running my mouse and keyboard. Thanks.

    1
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  • Riccardo Merlo

    Logi Option+ is now Apple Silicon native

    1
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  • Pooja B

    Hi Dragan,

    Thank you for reaching out.
    For any issues/bug reports with Options+, please refer to the Feedback tab at the bottom of the app, or write to us at logioptionsplus@logitech.com
    Your feedback will be directly received by the engineering team and they will look into it.

    Regards,
    Pooja
    Logi support 

    1
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  • Ingo Knöll

    I always get this message when i start the App on my Mac

     

    1
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  • Daniel Rodriguez

    Will the craft keyboard be added to options+? That's the only thing keeping me from using it. I use the MX Master 3 (supported) and Logitech Craft (not supported). On windows.

    1
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  • tom k

    very bad app for m1 devices!

    can't understand how after 1+ year we still get beta stage!

    1
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  • Alex A

    Hello Support,

    Although I appreciate the work you are doing with Options+ but I'm disappointed with the V1.00 you released few days ago... I see that my keyboard Craft is not supported yet.

    I understand there is some work to be done but this is a premium keyboard, 200€ worst and it is not yet supported!!! It should be a priority taken into the price, isn't it.

    OK, I understand this might not be the most popular keyboard on sell with Logitech but with a premium item, I would expect premium  support. I still have to switch between 2 apps (basic Option and Option+). This is really not easy going.

    Anyway, thank you for Option+ which is great with great GUI.

    What's the forecast?

    See you,

    Alexandre.

     

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  • Sneha D

    Hi John ,

    We apologize for the delay in responding.

    You just need permission to install the software i.e to be able to store the software you need to be the admin on your computer.

    If the issue persists, kindly try the following.

    1. Uninstall Logitech Options+
    2. Perform clean boot of your Windows Computer.
    a. Article to perform a clean boot in Windows:
    https://support.microsoft.com/help/929135/how-to-perform-a-clean-boot-in-windows
    3. Install Logitech Options+

    https://support.logi.com/hc/articles/4418699283607

    Regards,
    Sneha D
    Logi support

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  • DGA

    This problem is still here on every restart/shutting down :(
    No meter which OS windows10/11. It starts to annoy me a lot,if you can't fix it, you can just hide this somehow ?

     

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  • Nutella PR

    This app is not ready for release. The UX is a disaster, product support incomplete, and it's super buggy. I immediately deleted it after installing it.

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  • DGA

    Sneha D no there is no problem, but also old options software have problem with adobe and when is both installed i have this.

    Options + does not have this problem with adobe applications but background services/processes is problem

     

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  • DGA

    Yes options+ is closed and normaly working in the background.

    1
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  • User IT

    Hi Snea

    I confirm that it happens even without having ever opened the app after turning on the pc

    I don't use a laptop but a desktop pc

    mx keys + mx master 3

    it's not so much an error but it seems that it fails to close processes when windows need to shut down or restart

    never happened with the old version of Option software

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