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Introducing Options+: Upgrade your experience with the next-generation Logitech app for mice & keyboards

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7 comments

  • Official comment
    Jyothi Sequeira

    Hi Yalej,

    Thank you for writing to us. We suggest you to download Options+ from the link below:

    https://support.logi.com/hc/articles/1500010313561

    Regards,
    Jyothi
    Logi support

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  • yalej

    The website does now allow you to enter any information so that you can get download instructions. When you click Join Beta it gives you the following prompt on the webpage:

    Enter the following details to receive the download instructions

    Frustratingly, there is NO PLACE to enter anything. So it's impossible to join the beta. Please fix.

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  • J Fine

    How do you uninstall Options+?

    A warning should be given that Options+ Flow is not compatible with clients that are running Options (non-plus).  I do not have permission to install Options+ on my work computer, so I'm unable to use Flow between them now.

    If I try using Options after installing Options+, I can no longer control the devices as it "locks them out" so they require Options+.  Even if I uninstall Options+ (remove it from /Applications), that "Use Options+" lock still exists in Options.

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  • Jyothi Sequeira

    Hi J Fine,

    Thank you for writing to us with your concern, we suggest you to uninstall the software from programs & Features on Windows computer. If Options does not work after uninstalling Options +, please do try clean uninstall.

    We also request you to try the steps from the link below, as flow works with Options + only when you login to the application.

    https://support.logi.com/hc/articles/1500005634742


    Regards,
    Jyothi
    Logi support

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  • Christos

    I wonder if anyone from support team does he ever really read the users messages. J Fine is writing about  /applications folder so obviously he uses Macos, so replying about Windows computers has nothing to do with his issue and by the way I have the same question. How can we uninstall options+ and use the old version without forcing us use the plus version. 

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  • J Fine

    I figured it out:  There's also an app in /Library/Application Support/Logitech that needs also needs to be removed, in addition to the one in /Applications.

    I don't remember the precise name or subdirectory (already deleted it) but it's something fairly obvious like LogiOptions+.app.  Don't accidentally remove the Logitech Options directory, since that's the original non-plus.

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  • Christos

    Ok, I found the the second .app and now I can use the old version. Thank you for your help.

    Maybe Logi should hire you to their support team :)

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