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Change Wifi Network on Circle View Doorbell

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  • Official comment
    Chris

    Hello M Aguirre,

       In order to get the Doorbell on the new 2.4 GHZ band you would go through a reset of the Doorbell and remove it from Homekit. Once it is removed connect your phone to the 2.4 GHZ band and reconnect the Doorbell to Homekit and it should be on the new SSID that you created. 

    If I can assist you with anything else please let me know. Thanks for being the best part of Logitech and I hope you have a great day. 

     

    To reset your Doorbell follow the steps below.

    • Disconnect your unit from power.
      • If your device is currently in its mount, use the included ejector tool and push it into the small circular opening on the bottom right of the device, and press firmly. Once you hear the lock release, you can then carefully remove the main unit from the mount.
         
    • If your unit is connected to a 5V 2A USB power source via a micro-USB cable, remove the USB power cable from the device.

    Keep the unit disconnected for at least 30 seconds before proceeding to the next step.

    • Press and hold down the doorbell button and while doing so, plug the USB power cable (connected to a 5V 2A power source) back into the device. DO NOT LET GO OF THE BUTTON.
       
    • Continue to hold the button as the status LED changes its colors. Let go when you see the rapid blinking magenta Status LED (9+ seconds after applying power).

     

    You’ll know the reset is successful when you hear two beeps and the unit returns to the ready to pair state (solid green status LED)

     

    Let us know if these steps help!

     

    Best regards,

    Chris 
    Logitech Circle Team 
    #Circleit

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